FAQ

  • WHICH PAYMENT METHODS DO YOU ACCEPT?

    We accept all Credit/Debit Cards and Afterpay. 
     
  • WHAT IS YOUR RETURN POLICY? 

    Please head here to review our policy. 

  • HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

    Your order will be shipped within 1-8 business days, depending on whether you have selected Standard or Express Shipping (excluding holiday periods and public holidays). 

    As I make most of the Tigerlash pieces myself, these time frames are based on when production of your ordered item/s are completed. Please note, this can take 2-5 days to be completed. I will update on your order progress throughout production. 

    If your ordered item/s are in stock, then your order will be processed and shipped within 24-48 hours of your item being processed. 

    Tracking information will be provided when your order is shipped. 
  • DO YOU WHOLESALE?

    Please click here to get in touch and discuss any wholesale opportunities.

  • SIZING:

    When it comes to sizing, I have done extensive research to ensure that I  fit in with the current Australian Sizing. I have compared the sizing for Tigerlash to bigger Australian labels, as well as smaller labels.

    Below is both CM and IN sizings: 

    CM/IN: 
    Size BUST WAIST HIP
    6/US2 80cm/31" 64cm/25" 88cm/35"
    8/US4 84cm/33" 68cm/27" 92cm/36"
    10/US6 88cm/35" 72cm/28" 96cm/38"
    12/US8 92cm/36" 76cm/30" 100cm/39"
    14/US10 96cm/38" 80cm/31" 104cm/41"
    16/US12 100cm/39" 84cm/33" 108cm/42"
    18/US14 106cm/41" 90cm/36" 114cm/45"
    20/US16 112cm/44" 96cm/38" 120cm/47"
    22/US18 118cm/46" 102cm/40" 126cm/50"
    24/US20 124cm/49" 108cm/42" 132cm/52"

    If you find that you fall between sizes, I recommend that you purchase the next size up. To ensure a comfortable fit. 

    If you cannot find a suitable size, for example Size 16/US12 Waist & Size 20/US16 hips, please do not hesitate to contact me and I will discuss with you your options around making the item to fit you in this case*.

    *NB: This option is only available to local (South East Queenslands, AUS) customers only.

    THE CORE COLLECTION:
    The Core Collection is stocked in sizes 6/US2 - 24/US20. You can find further information regarding Bust, Waist and Hip Measurements when you click on "Size Guide" on each product listing.

    SEASON COLLECTIONS: 
    The Core Collection is stocked in sizes 6/US2 - 24/US20. You can find further information regarding Bust, Waist and Hip Measurements when you click on "Size Guide" on each product listing.